FREQUENTLY ASKED QUESTIONS
A chiropodist (foot specialist) is a primary healthcare provider focused on the assessment, prevention, and management of foot and lower limb disorders, including both acute and chronic conditions. Chiropodists are regulated health professionals offering a range of medical services, from nail and skin care to orthotics and in-office surgeries.
Chiropodists are licensed to prescribe oral and topical medications, administer corticosteroid and local anesthetic injections, prescribe and dispense custom foot orthotics and dispense all medical equipment related to the ankle and foot.
In Ontario, both chiropodists and podiatrists are recognized and regulated foot specialists. Chiropodists receive their education and training in Ontario, while podiatrists are trained outside of Canada.
Since 1993, no new members in Ontario are permitted to register or call themselves as podiatrists.
Referrals Not Required:
No medical or doctor referral is needed, as chiropodists are primary healthcare providers. If you or someone you know needs help with foot concerns, you are welcome to book an appointment directly with us.
Appointments are highly recommended to ensure you receive the full, personalized attention of our chiropodist.
You have several options for booking:
- Call us at (416) 444-3668
- Book online anytime by clicking here to be redirected to our booking website, or use the “Online Booking” link at the top of the page—our patients love the convenience!
- Email us at info@torontofootcare.com
If you are experiencing an emergency, we will do our best to accommodate you as soon as possible. Please give us a call.
Our services are not covered by OHIP. Coverage through extended healthcare plans varies by employer. We strongly recommend contacting your insurance provider or HR department to confirm your coverage and eligibility for chiropody services. If you need help understanding your benefits, we are here to assist.
What to Expect at Your First Appointment:
Your first visit includes completing a medical intake form and a comprehensive examination of your legs and feet. We will discuss a personalized treatment plan, and treatment may be provided during the same visit.
What to Bring:
- A list of your current medications.
- Your most commonly worn footwear (bring more than one pair if possible).
Preparation: Please remove any nail polish, Shellac, acrylics, or nail extensions before your appointment.
We accept the following payment methods:
- Interac Flash (contactless)
- Debit
- Visa, Mastercard, American Express
- Google Pay, Apple Pay, Samsung Pay, and Android Pay
Additionally, you can send an e-Transfer to info@torontofootcare.com. We also offer direct bill to some insurance companies.
Your appointment time is reserved exclusively for you. To ensure availability for all patients, please cancel your appointment at least 24 hours in advance. You can do this through your online account, by calling us at 416-444-3668, or by emailing info@torontofootcare.com.
Please note: If you do not provide 24 hours’ notice, the full fee for the missed appointment will be charged.
This policy allows us to offer your spot to a patient on our waiting list. Without proper notice, we are unable to accommodate others, as we hold the time for you.
Thank you for your understanding and cooperation.
- Alberta Blue Cross 1-800-661-6995
- Blue Cross 1-800-355-9133
- BPA (Benefit Plan Administrators) 1-800-867-5615
- Canada Life 1-800-957-9777
- Canadian Construction Workers Union 416-240-0047
- Chambers of Commerce Group Insurance 1-800-665-3365
- CINUP 1-800-665-1234
- ClaimSecure 1-888-513-4464
- Co-Operators 1-800-667-8164
- Coughlin & Associates Ltd. 1-866-239-3366
- Cowan 1-888-509-7797
- Empire Life 1-800-267-0215
- Equitable Life 1-800-722-6615
- D.A. Townley 1-800-663-1356
- Desjardins Insurance 1-800-463-7843
- First Canadian 1-866-212-5644
- GMS 1-800-667-3699
- Green Shield Canada 1-888-711-1119
- GroupHEALTH 1-833-344-6944
- GroupSource 1-888-547-6947
- Industrial Alliance Plan 1-877-422-6487
- Johnson Inc. 1-866-773-5467
- Johnston Group Inc. 1-800-893-7587
- La Capitale / Beneva 1-800-463-7843
- LiUNA Local 183 416-240-2103
- LiUNA Local 506 416-506-8841
- Manion 1-866-532-8999
- Manulife Financial 1-866-407-7878
- Maximum Benefit 1-800-893-7587
- NexGenRx 1-866-394-3648
- People Corporation 1-800-875-7982
- RBC Insurance 1-855-264-2174
- RWAM Insurance Administrators Inc. 1-877-888-7926
- SSQ Insurance 1-800-463-6262
- SunLife Financial 1-855-301-4786
- TELUS AdjudiCare 1-877-944-7100
- Union Benefits 1-800-265-2568
- UV Insurance 1-800-567-0988
- Veterans Affair Canada (VAC) 1-866-522-2122
If you are uncertain, please call your insurance company for your chiropody coverage details.
[updated 01/27/2024]
Private Insurance Partners
Many insurance companies offer partial or full coverage for chiropody services. We recommend checking with your provider to confirm your coverage details, including benefits, deductibles, co-pays, and whether a prescription is required.
Toronto Foot Care is pleased to offer direct billing to your insurance provider on the day of your visit. If you have any questions or concerns, please don’t hesitate to contact our office.
On January 30th, 2024, the clinic is now equipped to facilitate direct billing for your Manulife insurance coverage for your appointment.
Sunlife insurance does not allow direct billing for chiropody services, we will provide you the invoice/receipt, which you can then submit to your insurance company for reimbursement.